Meet the Team
Dispatch's core competency is retention marketing strategy that drives incremental e-commerce revenue. Our strategists bring years of brand-side e-commerce experience, understanding that email and SMS are just one piece of your larger business puzzle - this expertise translates into strategies focused on growing your entire business, not just Klaviyo metrics.
When you partner with Dispatch, you gain a complete team of retention marketing specialists who take full ownership of your retention marketing goals and the execution needed to reach them.
Your team will be comprised of an expert strategist, copywriter, designer, project manager, and Klaviyo technician.
Elliot Kovac
Founder & Lead Strategist
Drawing from his experience as an e-commerce director, Elliot founded Dispatch after recognizing the significant gap in high-quality retention marketing expertise available to 7 & 8-figure brands. He has built Dispatch to be a true strategic partner, focusing on comprehensive business growth rather than surface-level metrics.
Under his leadership, Dispatch has generated over $40 million in email and SMS revenue for its carefully selected client partners.
Safiya Sachedina
Operations Manager
As Operations Manager at Dispatch, Safiya ensures every client deliverable meets our exacting standards while maintaining efficient workflows across our team of specialists.
Safiya oversees our proven processes that enable our experts to deliver high-impact retention marketing deliverables consistently.
Retention Marketing Strategist
Kayla Snow
As a Strategist at Dispatch, Kayla brings extensive e-commerce experience from major retail brands like M&M Food Market and Newell Brands, where she consistently drove significant revenue growth through data-driven email marketing strategies.
Kayla leads our clients' retention marketing programs with a proven track record of success through strategic campaign optimization and innovative testing approaches that consistently exceed performance targets.
Eleni Jouras
Retention Marketing Strategist
As a Strategist at Dispatch, Eleni brings a holistic perspective to retention marketing from her experience in growth strategy and brand building in her previous roles, where she helped launch and scale numerous e-commerce brands.
Eleni leads our clients' retention marketing programs with a focus on email & SMS marketing, combining strategic innovation with data-driven execution to drive meaningful revenue growth.
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Nada Boudalia
Retention Marketing Strategist
As a Strategist at Dispatch, Nada brings extensive digital marketing expertise with a focus on data-driven retention strategies, complemented by her Master's Degree in e-commerce from HEC Montréal.
Nada leads our clients' retention marketing programs by combining sophisticated retention marketing intelligence with advanced tactical execution, consistently delivering measurable growth in customer engagement and revenue.