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How to Connect Your E-commerce Platform to Klaviyo: A Step-by-Step Guide

Writer: Dispatch Strategy TeamDispatch Strategy Team

Introduction: Why Connecting Your E-commerce Platform to Klaviyo Matters


Connecting your e-commerce platform to Klaviyo is a crucial step for any e-commerce marketer looking to maximize the potential of their email and SMS marketing strategies.

By integrating your e-commerce store with Klaviyo, you unlock advanced features like personalized automation, segmented campaigns, and insightful analytics that can significantly boost your revenue and customer engagement.


How to Connect Your E-commerce Platform to Klaviyo: A Step-by-Step Guide


How to Connect E-commerce to Klaviyo: Quick Answer


To connect your e-commerce platform to Klaviyo, navigate to the Integrations tab in your Klaviyo account, search for your e-commerce platform, and follow the on-screen instructions to complete the integration.


Most integrations, including Shopify, WooCommerce, and BigCommerce, only take a few clicks to set up.


Step-by-Step Guide: How to Connect E-commerce to Klaviyo


1. Log into Your Klaviyo Account

  • Visit Klaviyo and log in with your credentials.

  • If you don’t have an account yet, you can sign up for free to start the integration process.


2. Navigate to the Integrations Tab

  • In your Klaviyo dashboard, go to the left-hand menu.

  • Click on Integrations. This section displays all available and connected integrations.


3. Find Your E-commerce Platform

  • Use the search bar to find your platform, e.g., Shopify, WooCommerce, BigCommerce, Magento, or another supported platform.

  • For example, if you want to integrate Shopify with Klaviyo, type "Shopify" in the search bar.


4. Follow the Integration Instructions


Integrate Shopify with Klaviyo
  • Click on Shopify from the integration list.

  • Hit Add Integration.

  • You will be prompted to enter your Shopify store URL.

  • Follow the prompts to connect your Shopify store securely through the Shopify App Store.


Other E-commerce Platforms
  • For WooCommerce, download the Klaviyo plugin from the WordPress Plugin Directory.

  • For BigCommerce, simply enter your API key and authenticate directly within Klaviyo.

  • Detailed instructions for all platforms are available in the Klaviyo Help Center.


5. Sync Data and Verify Connection

  • Once integrated, Klaviyo will automatically sync customer data, order history, and browsing behavior.

  • You can verify the integration by checking if your e-commerce platform appears under Connected Integrations in Klaviyo.


Best Practices for Klaviyo E-commerce Setup


1. Enable Key Data Feeds

  • Make sure to enable key metrics such as Started Checkout, Placed Order, and Viewed Product.

  • These metrics power Klaviyo’s automation features, including abandoned cart flows and browse abandonment emails.


2. Test Your Integration

  • Perform a test purchase on your e-commerce site to ensure data is properly synced to Klaviyo.

  • Check the Metrics section in Klaviyo to confirm that events like Placed Order are recorded correctly.


3. Utilize Pre-built Flows

  • Klaviyo offers pre-built flows for e-commerce, such as Welcome Series, Abandoned Cart, and Post-Purchase Follow-ups.

  • Navigate to Flows > Browse Ideas to quickly set up these automations.


Common Mistakes to Avoid When Connecting E-commerce to Klaviyo


❌ Not Verifying Data Syncing: Always test the integration by placing a test order and reviewing the data in Klaviyo.


❌ Forgetting to Enable Web Tracking: To enable advanced segmentation, go to Settings > Web Tracking in Klaviyo and activate it for your site.


❌ Ignoring Double Opt-In Settings: Depending on your country’s regulations, you might need to configure this in Lists & Segments > Settings.


Conclusion: Get Help Connecting Your E-commerce Platform to Klaviyo


Connecting your e-commerce platform to Klaviyo is an essential step for leveraging advanced email and SMS marketing capabilities. A smooth integration ensures you capture valuable customer data and optimize your marketing strategies to drive revenue.


📩 If you need help connecting your e-commerce platform to Klaviyo or optimizing your email marketing strategy, we can help!


At Dispatch, we specialize in helping e-commerce brands maximize revenue through tailored email & SMS strategies.


👉 Connect with Dispatch today to take your email marketing to the next level!

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