FULL SERVICE
EMAIL AND SMS MANAGEMENT
We focus on your retention marketing channels, so you can focus on what you do best.
At Dispatch, we've learned the inner workings of advanced e-commerce brands. We understand that when you're operating at this level, retention marketing isn't just an option—it's a precise science that drives significant growth.
Here's the common scenario: Successful 7 & 8-figure brands like yours have dialed in the basics of email & SMS marketing. You've seen the power of retention marketing and are likely utilizing tools like Klaviyo, led by skilled marketing managers. The excitement is there, but so is the complexity. The landscape is ever-evolving, and the 'not urgent' tasks can quickly become missed opportunities.
Our commitment is to identify the opportunities lying under the surface that will help reduce your CAC and increase your LTV, transforming the way you engage with your customers and getting them to come back and buy again and again.
WHAT YOU CAN EXPECT
FULL AUDIT AND STRATEGY
A 150 point checklist is used to ensure that you're set up for success in your Klaviyo account. While I'm not the biggest fan of the term "best practices", there are certain elements of retention marketing that are strongly advised to incorporate in your program.
Upon completion of your audit, you'll receive an overall strategic email & SMS marketing plan, tailored to your business.
CAMPAIGN PLANNING
Together, we work on developing the perfect campaign calendar to maximize revenue and brand engagement.
We help you develop a solid campaign sending cadence, ensuring that your brand is staying top of mind.
LIST BUILDING AND SEGMENTATION
Grow your list by optimizing email & SMS capture forms. This may include pop-ups, fly-outs, or embedded forms. A unique message and value proposition is developed to maximize the amount of site visitors that convert into subscribers.
Once your site visitors are signing up in droves, we begin collecting zero-party data to ensure that the right customers are getting the right messages at the right times.
DESIGN AND COPYWRITING
Craft emails that are on brand, engaging, and most importantly, convert.
ADVANCED AUTOMATED FLOWS
Going beyond the basic abandoned cart flows, custom flows are built for your brand to target customers at different stages of their lifecycle. We help lead them to their first purchase and beyond, making sure you’re not leaving any money on the table.
OPTIMIZATION
Through A/B testing and analytics monitoring, work is continuously done to optimize everything from pop ups to automated email flows, and everything in between.