Introduction
Setting up billing and payment methods in Klaviyo is an essential step for e-commerce marketers to ensure uninterrupted access to Klaviyo’s robust email and SMS marketing tools. Proper Klaviyo billing setup not only helps maintain your subscription but also allows for efficient billing management, ensuring your account is always in good standing. This guide will provide a step-by-step approach to adding payment methods, managing billing information, and best practices for avoiding common billing pitfalls.

How Do I Set Up Billing and Payment Methods in Klaviyo?
To set up Klaviyo billing and payment methods, navigate to the Billing section in your account settings, add a preferred payment method, and manage your billing information regularly. This process ensures your account remains active, avoiding interruptions to your email and SMS marketing campaigns.
Step-by-Step Guide: Setting Up Billing and Payment Methods in Klaviyo
1. Log in to Your Klaviyo Account
Visit www.klaviyo.com and log in using your admin credentials.
2. Navigate to the Billing Section
Click on your Account Name in the bottom left corner.
Go to Account > Billing.
3. Add a Payment Method
a. Click on "Payment Methods"
Under the Billing tab, select Payment Methods.
b. Add Credit Card or Bank Account
Click Add Payment Method.
Choose between Credit/Debit Card or Bank Account (ACH).
c. Enter Payment Information
Credit Card: Input your card number, expiration date, CVV, and billing address.
Bank Account: Provide routing and account numbers, and verify your bank account if required.
d. Save the Payment Method
After entering all details, click Save to securely store your payment information.
4. Review and Manage Billing Information
a. Access Billing History
In the Billing section, select Billing History to view past invoices and transaction history.
Download invoices as PDFs for your accounting records.
b. Set Up Automatic Payments
Enable Auto-Pay to avoid missed payments.
Verify that your default payment method is correctly set to avoid payment failures.
5. Update Payment Methods and Billing Information
a. Edit or Replace Payment Methods
If your payment method changes, click Edit next to the existing method or Add New Method.
Follow the steps to input new payment details and save the changes.
b. Remove Expired Payment Methods
To maintain account security, delete outdated payment methods by clicking Remove next to the inactive method.
Best Practices for Managing Billing and Payment Methods Setup in Klaviyo
1. Monitor Billing Activity Regularly
Review your Billing History monthly to ensure all charges align with your Klaviyo subscription plan and usage.
Set reminders to check invoices and payment confirmations.
2. Use a Dedicated Business Payment Method
Avoid using personal credit cards to prevent billing issues if the card expires or is misplaced.
Utilize a business bank account or credit card to streamline accounting and expense tracking.
3. Enable Payment Alerts
Set up email notifications for payment confirmations, failed transactions, and upcoming renewals.
4. Prepare for Subscription Renewals
Check the renewal date of your Klaviyo plan to ensure the payment method on file is valid.
Update your billing address and contact information if needed.
Common Mistakes to Avoid When Setting Up Klaviyo Billing
Not Enabling Auto-Pay: Manual payments increase the risk of account suspension due to missed payments.
Ignoring Payment Failures: A declined payment can disrupt your email and SMS marketing campaigns.
Forgetting to Update Expired Cards: Proactively update payment methods to avoid service interruptions.
Conclusion
Setting up Klaviyo billing and payment methods correctly ensures seamless access to Klaviyo’s powerful marketing tools. By following this guide and adopting best practices, you can effectively manage your billing and maintain your marketing momentum without interruptions.
📩 If your email and SMS marketing strategies are underperforming and you’re unsure how to manage your Klaviyo billing setup, let’s talk.
At Dispatch, we help brands maximize revenue from email & SMS without damaging subscriber engagement.
👉 Connect with Dispatch today to optimize your Klaviyo setup and marketing strategy.
Comments