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Best Practices for Designing Mobile-Friendly Emails in Klaviyo

Writer: Dispatch Strategy TeamDispatch Strategy Team

Introduction

With more than half of all emails opened on mobile devices, creating mobile-friendly emails in Klaviyo is crucial for e-commerce marketers. Emails that are not optimized for mobile can lead to poor engagement, low conversion rates, and an overall negative experience for your subscribers. In this guide, we'll explore best practices for designing responsive emails in Klaviyo, providing step-by-step instructions, practical tips, and insights to ensure your emails look great on every device.

Best Practices for Designing Mobile-Friendly Emails in Klaviyo

What Are Best Practices for Designing Mobile-Friendly Emails in Klaviyo?


The key to designing mobile-friendly emails in Klaviyo is to use responsive design techniques. This includes optimizing layouts, using mobile-friendly fonts and images, and testing designs across devices. Klaviyo's Drag-and-Drop Email Builder makes it easy to design responsive emails, offering built-in tools and features to ensure a seamless experience on mobile.


Step-by-Step Guide: How to Design Mobile-Friendly Emails in Klaviyo


1. Log in to Klaviyo and Create a New Email

  • Go to www.klaviyo.com and log in with your account credentials.

  • Navigate to Campaigns or Flows, depending on whether you’re sending a standalone email or an automated flow.

  • Click Create Campaign or add an Email Action to your flow.


2. Use the Drag-and-Drop Editor

  • Select Drag-and-Drop when prompted to choose an email design method.

  • Klaviyo's email editor automatically builds responsive emails, offering mobile and desktop previews.


3. Set Up a Mobile-Friendly Layout


a. Use Single-Column Layouts

  • Why: Single-column designs stack elements vertically, which is ideal for mobile screens.

  • How: Drag and drop elements into a single column in the Content Editor. Avoid side-by-side images or text blocks that may not render well on mobile.


b. Ensure Proper Padding and Spacing

  • Where: Click on each content block > Styles > Padding.

  • Set padding to at least 10-20 pixels to avoid elements being too close together, enhancing touch accessibility.


4. Optimize Fonts and Text Size

  • Font Size: Use a minimum of 14px for body text and 22px for headlines.

  • Line Spacing: Maintain a line height of 1.4 to 1.6 for readability.

  • Editing in Klaviyo: Go to Text Block Settings > Font Size and Line Height to adjust.


5. Make Buttons Mobile-Friendly

  • Use Large Buttons with a minimum size of 44px x 44px, following Apple’s Human Interface Guidelines.

  • Add Clear Call-to-Actions (CTAs) like "Shop Now" or "Learn More."

  • Set button styles under Button Block Settings > Button Size and Padding.


6. Use Scalable Images

  • Image Size: Ensure images are under 600px wide for optimal loading speed.

  • Set Max Width: In the image settings, toggle Max Width to ensure images do not overflow on mobile.

  • Alt Text: Add descriptive Alt Text for better accessibility and fallback content if images don’t load.


7. Enable Mobile View and Preview

  • In the email editor, switch to Mobile Preview to see how your email renders on smartphones.

  • Make adjustments as needed by toggling between Desktop and Mobile Views.


8. Test Before Sending

  • Send a Test Email to yourself and view it on both iOS and Android devices.

  • Check formatting, load times, and interactive elements like buttons and links.


Best Practices for Designing Mobile-Friendly Emails in Klaviyo


1. Prioritize Readability and Accessibility

  • Use large, legible fonts with high-contrast text against backgrounds.

  • Avoid small or intricate fonts that might not display well on small screens.


2. Simplify Content for Mobile

  • Avoid long paragraphs; keep text short and to the point.

  • Use Bullet Points and Numbered Lists to break up content.


3. Test Emails Across Devices

  • Use Klaviyo’s built-in Preview Tool to test your emails on mobile, desktop, and tablet devices.

  • Send test emails to multiple devices to catch potential rendering issues.


4. Avoid Overusing Images and GIFs

  • Large images or multiple GIFs can slow load times on mobile.

  • Compress images and use WebP or JPEG formats for faster loading.


Common Mistakes to Avoid When Designing Mobile Emails in Klaviyo


  • Neglecting the Mobile Preview: Always check how your email looks on mobile before sending it to your entire list.


  • Using Too Much Text: On mobile, less is more. Be concise and focus on a single message or CTA.


  • Not Using Responsive Design: Avoid fixed-width elements that might not adjust to different screen sizes.


Conclusion


Designing mobile-friendly emails in Klaviyo is essential for engaging your audience and driving conversions. By following the best practices outlined in this guide, you can create responsive emails that provide a seamless experience on any device.


📩 If your email program is underperforming and you’re unsure how to optimize your email design for mobile, let’s talk.


At Dispatch, we help brands maximize revenue from email & SMS without damaging subscriber engagement.


👉 Connect with Dispatch today to optimize your email marketing strategy.

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